Accessibility - Information on your website about accessibility

Separate page

It is best to create a separate page on your Web site with information about accessibility. Place an easy-to-find link to this page on your homepage so that visitors can find this information without having to search very far.

Overview important information

Here is a list of important accessibility information to include on your Web site:

• Accessible restrooms
• Telecoil, sign language interpreter and audio description
• Stimulus and/or noise-free resting place
• Map of the festival site with all facilities
• Accessibility
• Hospitality
• Admission tickets and costs
• Program and light shows
• Bringing items for medical care
• Contact details

Map of the grounds with all amenities

People with disabilities often prepare extensively for a visit so that there are no surprises. A map of the venue helps with this. Make sure that stages, catering but also accessible toilets, (disabled) parking spaces and any wheelchair spaces are marked with pictograms.

It is also important for people with visual impairments to be able to get an idea of how the terrain is laid out prior to the event. Therefore it is important that a map with good contrasts is available, on which the most important routes are clearly indicated (from entrance to toilet, stage, catering etc.).

People who are blind cannot see the map. By describing the terrain in text, they can still prepare themselves. Create a virtual audio tour of your event grounds, so to speak. For example, "You enter and follow the path straight ahead for the stage. The path that turns left at the entrance first passes by the catering and then ends up at the restrooms.

Accessibility

Getting to an event easily is less obvious for visitors with physical disabilities. Therefore, provide the following information on your accessibility page, and also include it on your map of the festival site:

• Location of disabled parking spaces (car)
• Location parking area for bicycles, scooters and mobility scooters. Please indicate if there is also space for adapted vehicles such as tricycles and scooters for wheelchair users.
• Kiss & Ride, place where people can be dropped off close to the entrance
• Nearest public transportation stop and distance to entrance
• Address that people can pass on to the regional cab to be dropped off, such as the address of the kiss & ride

Hospitality

By placing menus and price lists on your Web site as accessible PDFs, people with visual impairments can hear (via their phones) what they can order and how much it costs. For some people, it is also possible to scan a QR code on site, which leads them to information read aloud.

Admission tickets and costs

Information on admission tickets and costs relevant to visitors with disabilities includes at least the answers to the following questions:

• How do you get maps?
• Do you have to buy separate tickets as a wheelchair user?
• Do you get a discount through the Gelrepas?
• What is the cost of a companion ticket?

Program and light shows

Indicate on your website and in the block schedule which parts of your program are or are not suitable for visitors with disabilities, such as those in wheelchairs. Is there a specific area reserved for visitors with disabilities? Indicate where it is located.

For people with epilepsy, for example, it is important to know if there are light shows where flashing lights are used. Also mention it if there are no light shows or flashing lights, so people know they can come.

Bringing items for (medical) care

People sometimes carry things for (medical) care. For example, things for toilet use or for ventilation. Because of this, they sometimes have a large(er) bag with them, or items that are not allowed from other visitors such as bottles of water for flushing or special food. This also applies to children with disabilities. It is annoying and sometimes embarrassing to have to explain this when entering the event. Therefore, mention which items are in principle not allowed, and how people can contact you to make arrangements for exceptions.

Contact details

Make sure that (potential) visitors to your event have somewhere to go if they have additional questions about accessibility, and include phone number and email address.